Privacy Policy — 7starbet

01 Information We Collect

7starbet collects personal data only to the extent necessary to provide a safe, compliant, and high-quality betting and casino experience to players based in Bangladesh. The categories of information we collect are described below.

1.1 Information You Provide Directly

When you register an account, complete identity verification, make a deposit, or contact our support team, you may provide us with the following types of information:

• Full legal name, date of birth, and gender
• Residential address (including district, division, and postal code)
• Email address and mobile phone number registered in Bangladesh
• National Identity Card (NID) number or passport number (for KYC verification)
• Payment method details — including bKash account number, Nagad number, Rocket number, Upay number, or bank card details (card number, expiry — CVV is never stored)
• Correspondence sent to our support team via live chat or email
• Self-exclusion or responsible gaming preferences you set in your account

1.2 Information Collected Automatically

When you access and use the 7starbet platform, we automatically collect certain technical and behavioural data, including:

• IP address and approximate geographic location (country and city level)
• Device type, operating system, browser type and version
• Pages visited, time spent on each page, and navigation paths within the platform
• Game session data including titles played, bet amounts, session duration, and outcomes
• Login timestamps and session activity logs
• Referral source (how you arrived at 7starbet)

1.3 Information from Third Parties

In limited circumstances, 7starbet may receive information about you from trusted third-party sources, including:

• Identity verification providers used during the KYC process
• Payment processors (bKash, Nagad, Rocket, Upay, Visa, Mastercard) confirming the status of transactions
• Fraud detection and anti-money laundering (AML) screening services
• Game software providers (such as Evolution Gaming, Pragmatic Play, Ezugi, and Spribe) who may pass session data back to us for account crediting and dispute resolution

02 How We Use Your Data

7starbet processes your personal data for the following specific purposes, each supported by a defined legal basis:

7starbet does not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Any account restriction or closure resulting from automated fraud detection is reviewed by a member of the compliance team before being made permanent.

03 Data Sharing & Disclosure

7starbet does not sell, rent, or trade your personal information to any third party for commercial marketing purposes. We may, however, share your data with the following categories of recipient where necessary and proportionate:

3.1 Service Providers

We engage trusted third-party service providers who process data on our behalf under strict contractual data protection obligations. These include payment processors (bKash, Nagad, Rocket, Upay), identity verification platforms, fraud and AML screening providers, cloud hosting and infrastructure providers, and customer support software vendors. All such providers are required to handle your data in accordance with appropriate security standards and are prohibited from using your data for any purpose beyond the specific service they provide to 7starbet.

3.2 Game Software Providers

To deliver live casino, slots, and sports betting products, 7starbet integrates software from providers including Evolution Gaming, Pragmatic Play, Ezugi, NetEnt, Microgaming, and Spribe. These providers may receive pseudonymised player session identifiers necessary to operate game rounds and credit results. They do not receive your full name, NID, or payment details.

3.3 Legal and Regulatory Disclosure

7starbet may be required to disclose your personal data to law enforcement agencies, regulatory bodies, or courts where we receive a valid legal demand, court order, or are otherwise required by applicable law to do so. We will notify you of such a disclosure where legally permitted to do so.

3.4 Business Transfers

In the event of a merger, acquisition, restructuring, or sale of all or substantially all of the assets of 7starbet, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such change and your rights under this Privacy Policy will continue to apply.

04 Cookies & Tracking Technologies

7starbet uses cookies and similar tracking technologies (such as pixel tags and local storage objects) to operate the platform effectively and to understand how players interact with our services. The categories of cookies we use are as follows:

4.1 Strictly Necessary Cookies

These cookies are essential for the 7starbet platform to function. They enable core features such as session authentication, security token validation, and load balancing. These cookies cannot be disabled without impairing platform functionality, and they do not track your browsing activity outside of 7starbet.

4.2 Functional Cookies

Functional cookies remember your preferences — such as your preferred language, last-used payment method, and display settings — so that you do not need to re-enter them on each visit. They do not track activity across other websites.

4.3 Analytics Cookies

We use aggregate analytics tools to understand overall traffic patterns, identify popular features, and improve platform performance. Analytics data is collected in aggregate form and is not used to identify individual players. You may opt out of analytics tracking via your account settings.

4.4 Managing Cookies

Most web browsers allow you to control cookie settings through the browser's privacy or security preferences. Disabling strictly necessary cookies may affect your ability to log in to your 7starbet account or use certain platform features. You can review and adjust your cookie preferences at any time by contacting our support team at support@7starbet.

05 Data Retention

7starbet retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are outlined below:

When your personal data is no longer required, 7starbet will securely delete or anonymise it in accordance with our internal data disposal procedures. Anonymised aggregate data (from which you cannot be identified) may be retained indefinitely for statistical and product improvement purposes.

06 Data Security Measures

7starbet implements a range of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include:

• 256-bit SSL/TLS encryption on all data transmissions between your device and our servers
• Encryption at rest for sensitive data fields including NID numbers and payment identifiers stored in our databases
• Access controls limiting internal staff access to personal data on a strict need-to-know basis, enforced through role-based permissions
• Regular security audits and penetration testing of our platform infrastructure
• Two-factor authentication options for player accounts to reduce the risk of unauthorised login
• Automated fraud monitoring systems that flag unusual account activity for human review
• Staff data protection training ensuring all team members handling personal data understand their obligations

Despite these measures, no online platform can guarantee absolute security. In the unlikely event of a personal data breach that poses a material risk to your rights, 7starbet will notify affected players as promptly as practicable and take immediate steps to contain the incident and prevent further exposure.

07 Your Privacy Rights

As a player registered on 7starbet, you hold a number of rights in relation to your personal data. You may exercise any of these rights by contacting our support team at support@7starbet. We will respond to all verified privacy rights requests within a reasonable timeframe and at no charge to you.

7.1 Right of Access

You have the right to request confirmation of whether 7starbet holds personal data about you and, if so, to receive a copy of that data together with information about how it is processed. Requests will be fulfilled within 30 days of identity verification being completed.

7.2 Right to Rectification

If any personal data held by 7starbet about you is inaccurate or incomplete, you have the right to request that it be corrected or updated. For account details such as your email address or mobile number, you may update these directly from within your account settings where technically feasible.

7.3 Right to Erasure

You may request that 7starbet delete your personal data. We will comply with such requests where we no longer have a legal basis or legitimate need to retain the data. Please note that certain categories of data — particularly transaction records and KYC documents — must be retained for defined periods under applicable financial and anti-money laundering regulations, and cannot be deleted until those retention periods have expired.

7.4 Right to Restrict Processing

In certain circumstances — for example, while a dispute about the accuracy of your data is being resolved — you may request that 7starbet restrict the processing of your personal data. During such a restriction, we will continue to store the data but will not process it for other purposes.

7.5 Right to Object

Where 7starbet processes your data on the basis of legitimate interests, you have the right to object to that processing. You also have an unconditional right to object to the processing of your personal data for direct marketing purposes at any time. Following a valid marketing objection, we will cease sending promotional communications within a short timeframe.

7.6 Right to Withdraw Consent

Where processing is based on your consent (for example, for receiving promotional emails or SMS notifications about 7starbet offers), you may withdraw that consent at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal. You can withdraw marketing consent via your account notification settings or by emailing us.

08 Contact & Data Enquiries

7starbet is the data controller responsible for the personal data described in this Privacy Policy. If you have any questions, concerns, or requests in relation to this Privacy Policy or the way in which your personal data is handled, you may contact us using the details below.

Support & Privacy Enquiries

For all general privacy queries, data rights requests, and concerns about the handling of your personal data, please contact our support team:

• Email: support@7starbet (plain text — not a clickable link)
• Subject line: "Privacy Policy Enquiry" for faster routing
• Response time: Within 2 business days for general queries; within 30 days for formal data rights requests
• Support hours: 24/7, Bangladesh Standard Time (BST, UTC+6)
• Language: All privacy communications handled in English

Updates to This Privacy Policy

7starbet reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via an in-platform notification or email where reasonably practicable. The "Last Updated" date at the top of this page will reflect the most recent revision. Continued use of the 7starbet platform following any published amendment constitutes your acceptance of the updated Privacy Policy.

We encourage you to review this Privacy Policy periodically to remain informed about how we are protecting your information. Your trust is fundamental to everything we do at 7starbet, and we remain committed to handling your personal data with care, transparency, and respect.