Responsible Gaming at 7starbet

01 Age Restriction & Verification

7starbet operates a strict 18+ age policy. Gambling is strictly prohibited for anyone under the age of 18 years. This is a non-negotiable requirement that applies to every player in Bangladesh who registers and uses the 7starbet platform, regardless of game type — whether cricket betting, slots, Teen Patti 20-20, baseball, or live casino games.

All new registrations are subject to an age and identity verification process as part of our Know Your Customer (KYC) procedure. You will be required to submit a valid government-issued identity document — such as your National Identity Card (NID) — during or shortly after account registration. Accounts that cannot be verified as belonging to a player aged 18 or above will be suspended and any funds held will be dealt with in accordance with our Terms & Conditions.

Protecting Minors

We strongly encourage all adult players to take steps to prevent minors in their household from accessing gambling services. Practical measures include:

• Using password-protected device lock screens on all phones and computers
• Never saving your 7starbet login credentials in a browser where minors may have access
• Logging out of your 7starbet account fully after each session
• Using parental control software on shared family devices
• Speaking openly with young people about the risks associated with gambling

02 Player Protection Tools

7starbet provides every registered player with access to a comprehensive set of responsible gaming tools. These tools are designed to help you maintain a healthy relationship with gambling by giving you direct, real-time control over your account behaviour.

03 Self-Exclusion Programme

If you feel that gambling is causing harm to you or those around you, self-exclusion is one of the most effective tools available. 7starbet takes self-exclusion requests extremely seriously and implements them without delay.

How to Apply for Self-Exclusion

To request a self-exclusion on your 7starbet account, you can:

1. Navigate to Account Settings → Responsible Gaming → Self-Exclusion in your account dashboard
2. Select your desired exclusion duration (6 months, 1 year, 3 years, or permanent)
3. Confirm your request — your account will be closed immediately upon confirmation

Alternatively, you may email support@7starbet with the subject line "Self-Exclusion Request". Include your registered email address and your desired exclusion period. Our team will action the request within one hour of receiving it.

What Happens During Self-Exclusion

• Your account is immediately closed and you cannot log in
• New account registrations using your details are blocked
• All promotional and marketing communications are immediately suppressed
• Any withdrawable balance in your account at the time of exclusion will be returned to your registered payment method (bKash, Nagad, Rocket, Upay, or bank account) after standard verification
• Bonus balances that have not yet met wagering requirements will be forfeited

Ending a Self-Exclusion

A self-exclusion cannot be reversed before its originally chosen expiry date. Once the exclusion period has elapsed, you may contact our support team to request reactivation. Before any reactivation is processed, our team will conduct a brief wellbeing check to confirm you are comfortable returning to the platform. Permanent self-exclusions are irreversible.

04 Recognising Problem Gambling

Gambling is intended to be a form of entertainment. For the vast majority of players on 7starbet, it remains exactly that. However, for some individuals, gambling can develop into a pattern of behaviour that causes financial, emotional, or social harm. Recognising the warning signs early is the first and most important step toward regaining control.

Problem gambling does not always look the same in every person. It can develop gradually over time, and many people experiencing it do not immediately recognise it in themselves. The following are commonly observed indicators that gambling may be causing harm:

If you recognise several of these signs in yourself or in someone you know, we encourage you to reach out for support. You are not alone, and help is available. Contacting 7starbet support at support@7starbet is always a good first step — our team can immediately apply protective measures to your account and point you toward further resources.

05 Self-Assessment Checklist

The following checklist is designed to help you honestly evaluate your relationship with gambling. Read each question and consider whether it applies to your current gambling behaviour. If you answer "yes" to three or more questions, we recommend taking a break and speaking with someone you trust or contacting our support team.

06 Safer Gambling Tips

For the majority of players, gambling on 7starbet is a fun and controlled leisure activity. Keeping it that way is straightforward when you follow a few fundamental principles. Here are the key habits of responsible gamblers:

Treat Gambling as Entertainment, Not Income

The most important mindset shift for safe gambling is to treat any money spent on 7starbet the same way you would treat money spent on entertainment — a cinema ticket, a meal out, or a sporting event. Set an amount you are comfortable losing and consider it the cost of the entertainment. Never gamble with money you cannot afford to lose, and never view gambling as a reliable source of income or a way to solve financial difficulties.

Set a Budget Before You Start

Decide your gambling budget before you log in to your 7starbet account — not during a session when emotions can influence decisions. Use the deposit limit tool to enforce this budget automatically. Once your budget for the day, week, or month is spent, stop — regardless of whether you are on a winning or losing run.

Take Regular Breaks

Long, continuous gambling sessions reduce your ability to make clear decisions and can amplify emotional responses to wins and losses. Use 7starbet's session time reminder feature to prompt you to take regular breaks. Step away from the screen, drink some water, and return only if you genuinely want to continue and are within your budget.

Never Chase Losses

Chasing losses — placing additional bets in an attempt to recover money already lost — is one of the most common and harmful gambling behaviours. Accept that losses are a normal part of gambling and that they cannot reliably be recovered through more betting. If you find yourself wanting to chase a loss, that is a signal to stop for the day.

Do Not Gamble Under the Influence

Avoid placing bets on 7starbet when you are under the influence of alcohol, drugs, or strong emotions such as anger, grief, or extreme stress. Impaired judgment significantly increases the likelihood of making bets you would not otherwise make and spending beyond your intended limit.

Balance Gambling with Other Activities

Healthy gambling is one leisure activity among many. If you notice that gambling is crowding out other hobbies, social activities, or time with family and friends in Dhaka, Chittagong, Sylhet, or wherever you are based in Bangladesh, that imbalance is worth addressing early.

07 Support & Contact Resources

7starbet believes that no player should have to manage a gambling problem alone. If you feel that gambling is becoming harmful to you or to someone close to you, the following resources and contacts are available.

Contact 7starbet Support

Our customer support team is available 24 hours a day, 7 days a week, including all Bangladesh public holidays such as Eid, Victory Day (16 December), and Independence Day (26 March). You can reach us by emailing support@7starbet with the subject line "Responsible Gaming". Our support agents are trained to handle these requests with sensitivity, confidentiality, and without judgment.

When you contact us for responsible gaming assistance, we can take any of the following actions immediately upon your request:

• Apply a deposit limit to your account
• Activate a time-out or temporary account suspension
• Process a formal self-exclusion
• Review your account activity and provide a spending summary
• Suppress all marketing communications from your account
• Provide information about external support organisations

Talking to Someone You Trust

Sometimes the most valuable first step is simply talking to a trusted friend, family member, or colleague about what you are experiencing. People close to you may have already noticed changes in your behaviour or finances that concern them. Opening up that conversation — however difficult — is often the turning point toward recovery.

Professional Counselling

If you feel you need professional help beyond what your personal network can provide, we encourage you to seek counselling from a qualified mental health professional in your area. Many healthcare providers in Dhaka and other major cities across Bangladesh offer counselling services for behavioural issues including problem gambling. Your health and wellbeing always take priority over your gambling activity.

08 Our Commitment to You

Responsible gaming is not an afterthought at 7starbet — it is a core part of how we operate as Bangladesh's trusted online betting platform. We recognise that we have a meaningful responsibility toward every person who chooses to use our services, and we take that responsibility seriously.

Our commitments to every player on 7starbet are as follows:

• We will never knowingly allow anyone under the age of 18 to register, deposit, or gamble on our platform
• We will make responsible gaming tools clearly accessible within every account at no charge
• We will action all self-exclusion and time-out requests immediately and without question
• We will train our support staff to handle responsible gaming enquiries with empathy, confidentiality, and professionalism
• We will not use misleading bonus terms or aggressive marketing practices that encourage players to gamble beyond their means
• We will proactively monitor player activity for indicators of problem gambling behaviour and, where appropriate, reach out to offer support
• We will maintain this Responsible Gaming Policy and update it regularly to reflect best practices in player protection
• We will never penalise a player for requesting responsible gaming tools or for choosing to self-exclude

7starbet exists to provide enjoyable, competitive, and fair betting experiences to players across Bangladesh — from cricket fans following the BPL and T20 World Cup to slots enthusiasts and live casino players. That enjoyment is only meaningful if it takes place within a framework of safety and control. We are here to support you every step of the way.